Contact SitePublisher AI
Let’s talk about your publishing workflow.
Contact us about SitePublisher AI, technical product questions or commercial enquiries. Choose email for the clearest written route, or call the number below.
Never send passwords, API keys or Application Passwords
Choose the right route
Help us understand what you need
A clear subject and a few relevant details help us route your enquiry. For technical questions, review the Support checklist before sending your message.
General questions
Ask about SitePublisher AI, the Free release, website content or information shown on this website.
Email a general question →Technical support
Describe the edition, plugin version, steps, expected result and exact non-sensitive error message.
Prepare a support request →Commercial enquiries
Contact us about Pro, multi-site workflows, agency use or upcoming subscriptions and licensing.
Email a commercial enquiry →Technical enquiries
Send useful context, not credentials
The safest support request explains the problem without providing access to your WordPress website, hosting account or OpenAI account.
Identify the workflow
State whether the issue involves article generation, images, metadata, website connections, scheduling or reporting.
Record the environment
Include the relevant WordPress, PHP and SitePublisher AI versions plus related plugin names.
Describe the result
Explain what you selected, what you expected and what happened instead, including the approximate time and timezone.
Remove private information
Crop screenshots and logs so that credentials, private client data and personal information are not visible.
Do not send OpenAI API keys, WordPress passwords, Application Passwords, hosting logins, private keys or payment information.
Business information
SitePublisher AI is operated by Fidelis Marketing Group SL
SitePublisher AI is a brand of Fidelis Marketing Group SL, based in Spain. The legal and privacy pages explain the company’s responsibilities, website use, software terms and data handling.
Privacy and communication
You decide what you send.
Enquiries are sent through your own email application or telephone provider. This page does not submit or store a website contact form, so you remain in control of what you share. Please include only the information needed for us to respond.
Contact FAQ
Before you get in touch
A few clear expectations make communication safer and more efficient.
Which email address should I use?
Use clients@sitepublisher.ai for general, technical and commercial SitePublisher AI enquiries. Add a clear subject so the message can be routed correctly.
Can I call SitePublisher AI?
Yes. The current business telephone number is +34 865 712 582. No fixed telephone support hours are being advertised at this stage, so email is the clearest written route.
May I send login details for troubleshooting?
No. Do not send passwords, API keys, Application Passwords or hosting credentials. Describe the issue first; any future secure diagnostic process would be explained separately.
Why does this page use direct email instead of a form?
Direct email gives you control over what you send and avoids storing an additional submission in WordPress. Use the email or telephone details on this page whenever you want to contact us.
What if my entire website is unavailable?
Contact your hosting provider first. A complete website outage generally requires server access that SitePublisher AI support does not have.
Ready to contact us?
Send a clear message and keep your credentials private.
For technical questions, check the Support page first and include the relevant non-sensitive details in your email.